Privacy Policy

1. Introduction

Maple Creek Wellness ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• •Personal Identifiers: Name, email address, phone number provided when booking or contacting us.
• •Health Information: Information you voluntarily provide related to your mental health needs, session preferences, and appointment history.
• •Usage Data: Browser type, pages visited, time spent on pages, and other standard web analytics data.
• •Communications: Messages sent through our contact form or email.

3. How We Use Your Information

We use the information we collect to:

• •Schedule and manage appointments
• •Communicate with you about your care
• •Send appointment reminders and follow-ups
• •Improve our website and services
• •Comply with legal and regulatory requirements

4. HIPAA Compliance

As a mental health practice, we are committed to full compliance with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled with the highest level of care and security. We maintain administrative, physical, and technical safeguards to protect your health information.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• •With your explicit consent
• •With licensed professionals involved in your care
• •As required by law or legal proceedings
• •To prevent imminent harm to you or others

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Some features of our website may not function properly without cookies.

8. Your Rights

You have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your personal data (subject to legal requirements)
• •Opt out of non-essential communications

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
info@maplecreekwellness.com
Maple Creek Wellness, 123 Maple Creek Drive, Suite 200